Easee products are built to last with an exceptionally low failure rate. Regardless, our expert support team is always on hand if you need it.
Our team members have extensive technical knowledge and experience in the EV market, with many having an electrician background. This ensures they understand not just the products but also the real-world challenges faced by customers and installers.
The team is passionate about what we do: tech, products, and service. We’re all about giving you the best experience possible. With native-language support in every market, we make sure communication is always clear and easy. Plus, installers have a direct phone line, so they can get the help they need, fast.
Fast, remote and hassle-free
Our in-house system keeps an eye on over 260 data points for every charger, giving us real-time insights. This means we can diagnose and fix most issues remotely—no need to send an electrician in 9 out of 10 cases. Faster fixes, lower costs, and less hassle for you!
Selected partners can use this system too to handle most troubleshooting and diagnostics on their own—no need to call us. But don’t worry, our support team is always available if needed.
