Stickers? Sure. But that’s only a small part of the package.

After reviewing the technical documentation for Easee Home and Charge, in March Elsäkerhetsverket (ESV) banned the sale of these two chargers in Sweden. 

This is because we had not sufficiently documented that our solutions maintained the same level of safety as if we had adhered to the standard. We had conducted extensive third-party testing of the safety of each of our products, but we simply did not do a good enough job with the paperwork. 

It is important to underline that this is about documentation. Our products are still safe to use, which is why no ban has been imposed on their usage, in any country. 

When the sales ban came into effect, we were given three months to present a plan on how we would rectify any existing Easee chargepoint installations in Sweden. We sent this plan to ESV on June 14, and it is divided into two phases. 

First phase: Bulletproof documentation 

We have been working for several months to fill all the gaps in documentation for Easee Home and Easee Charge. We are currently conducting all the remaining tests that will finally document our products are at least as safe as if we had followed the standard to the letter. 

We work closely with world-leading, independent and accredited test laboratories to make sure we do everything by the book. We expect to have completed the documentation process by September 30 at the latest. 

The updated Declaration of Conformity (DoC) demonstrating that our products are safe will be made available to all existing owners of Easee Home and Charge. 

Second phase: New labeling 

ESV has pointed out that the products have insufficient labeling, and that parts of the existing labeling are not visible while the equipment is in use as it is placed behind a cover. 

We, along with external experts, will remedy this by creating updated labels (stickers). These will be made available to owners of Easee Home and Charge no later than six months after the documentation is in order.