In this article we have tried to answer the most frequently asked questions about the ongoing case with the Swedish Electrical Safety Authority (Elsäkerhetsverket).

Is it safe to charge with Easee?

Yes. All our customers can charge in complete safety. Safety and innovation have been, and always will be, the main focus at Easee. Our customers have shown trust in this since the start of the company, and we shall continue to build that trust.

Easee has over half a million installed chargers in Europe and has completed 57.3 million charging sessions to date. These numbers clearly demonstrate that Easee’s technology and functionality provide safe, secure and efficient charging.

Why is the Swedish Safety Agency investigating Easee?

Elsäkerhetsverket is the supervisory authority in Sweden that is responsible for the safety of electrical products on the Swedish market. As part of their work, Elsäkerhetsverket are conducting a project to examine six different electric car chargers. The Easee charger is one of these six, and we welcome the dialogue with Elsäkerhetsverket and its work to ensure the safety of the electric vehicle charging market. 

What are they wondering about?

The Swedish Safety Agency wants documentation on how their requirements are maintained by the various manufacturers of electric car chargers. The questions addressed to Easee are mainly related to overvoltage testing and earth fault detection. In its response, dated 13 February, Easee has gone into depth on how security requirements are met.

What is the status now, and what happens next?

Easee has now responded to the Swedish Safety Agency’s question about documentation, as well as explaining how requirements are met in our products. The Swedish Safety Agency has announced that it will take a couple of weeks to review our response. It is important for us to point out that Easee’s chargers
meet all safety requirements.

We are now awaiting the Elsäkerhetsverket’s feedback on our answer. Easee wants to assure all our customers that they can still charge safely and securely very day. Safety has always, and will always be, our main focus.

Will there be a sales ban in Sweden?

We are confident that the documentation we have sent to the Swedish Electrical Safety Authority shows that our products meet the requirements that the authorities set for manufacturers of electric car chargers.

What is Easee’s response to the Swedish Electricity Authority’s concerns about earth fault protection?

Easee has built-in earth fault protection. This protects against both AC and DC faults. The protection is tested automatically between each charging session and at least once a day.

What has caused declarations of conformity to be changed over time?

A declaration of conformity is a self-declaration in which the manufacturer declares that the product complies with the applicable safety requirements. We have made continuous changes to declarations of conformity to make it clear that we meet all applicable security requirements – as our software is continuously updated.

Can the documentation Easee supplies lead to dangerous installations?

No. Our installation documents are clear and in accordance with current legislation. Easee will nevertheless revise the manual with further specifications about the earth fault protection to provide additional
around the solution.

Do the Easee chargers have DC protection and how does this work?

Yes, Easee has both AC and DC ground fault protection. A precise and fast digital sensor detects any leakage of current and signals this so that the current is interrupted. The sensor has been developed and tested by a specialized third-party supplier. Leakage of current above 6mA DC or 30mA AC will trigger the protection.

Do the Easee chargers pass surge tests, and can the product cause damage to the vehicle over time?

The Easee charger meets all surge tests required. The product will not under any circumstances cause damage to vehicles. Easee Home/Charge is designed for overvoltage category III, corresponding to the requirement for fuses, earth fault protection and other fixed equipment.

How is your dialogue with the Norwegian authorities, and what are the thoughts surrounding the fact that they want to carry out similar processes as in Sweden?

We are very positive about the focus of all national authorities on safety in the electric vehicle charging industry and welcome the dialogue with the Norwegian authorities. This is in many ways a new technology that is being introduced into society that is significant in both the transition to electric car fleets – and towards smarter power consumption in the home. As such, it is natural and necessary that this new technology receives attention and scrutiny.

It is together that we will shape the electricity grid of the future and tomorrow’s management of electricity – and we look forward to being an active part of this. To do this, we will always collaborate with national authorities in markets that we operate in.

Read our updated statement regarding questions from the Swedish Electrical Safety Authority

Learn more about how we work with safety