Easee United Kingdom & Ireland – Easee Glasgow

We have arrived in Europe! Easee is changing the future of EV charging. Help us lay the core foundations for this amazing Norwegian Start-up in Europe.

Easee’s vision is to shape the power grid of the future and the corporate culture of the future. During 2021, we have a goal of installing 550,000 charging robots for electric cars. Our long-term goal is 5 million installed units by 2025. We expect to achieve major market positions in Europe and the rest of the world. Easee will be recognized as a world leader in charging and power management technology. This will be an eventful journey, which we will share with others.

We build a robust team, with generous and dedicated colleagues. A team where all employees do their utmost every day to ensure that we live up to our vision:

“We will have the most satisfied customers in the world and all our customers will be happy when they think of Easee. You can trust Easee. Easee always listens. Easee always shows up. Easee always puts the customer (the person) first.”

For us, support is so much more than phone calls and answering emails. Support is emotions, associations, trust and respect. It is to put the customer first, and always do what we can to solve their small and large tangles in everyday life. Always with positivity, love and availability. We are a Customer Excellence team, and now we are looking for more who want to contribute to having the world’s most satisfied customers.


 

What is in it for you?

  •  A chance to work at the fastest growing Norwegian start-up ever.
  • The possibility to buy shares
  • The chance to grow and be the best version of yourself every day
  • Be part of the best business culture ever (people first)
  • Competitive Salary
  • MacBook and Iphone from the company.
  • Pleasant (international) colleagues & team events.


What are you going to do?

  • Talk to our customers over the phone or via email, resolving their queries.
  • Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that our customers  feel valued and supported.
  • Engage in active listening with customers, confirming or clarifying information and diffusing any frustrations, as needed.
  • Build lasting relationships with customers and the Easee team. 
  • Utilise software, databases, scripts, and tools appropriately
  • Make recommendations for products or services that may better suit the customer’s needs.
  • Contribute to culture building and competence sharing in the Customer    Excellence team. 
  • Assist other colleagues, and participate in training new ones. Both in products and, work processes. 

Who is best suited to this role?

  • We are looking for an amazing person to join the Easee team. 
  • Excellent interpersonal and active listening skills
  • Clear communication skills and a strong command of the English language
  • Strong attention to detail
  • Working knowledge of customer relationship management (CRM) tools
  • Ability to work well in a team
  • Multitasking skills and good organisational abilities
  • In-depth knowledge of customer relationship management (CRM) principles
  • Ability to work calmly under high-stress situations


About Easee

Easee’s vision is to shape the power grid and corporate culture of the future. By 2021, we want to sell 500,000 electric car charging robots. To date we have sold more than 130 000 chargers and integrated with more than 50 partners. Our long-term goal is 5 million units sold by 2025. We want Easee to be the ‘David’ and take on the ‘Goliath’ that is the energy sector. The journey there will be about digitisation of old energy infrastructure and it’s sure to be an amazing roller coaster. We’d love to share the experience with you!

 

 

Working at Easee

Is a blast. With us, it’s ‘People First’. All employees work actively to become the best version of themselves. We believe this is a recipe for creating a dream workplace with inspired employees who have an inner glow and are looking forward to getting to work. Not because they have to, but because they genuinely want to and because they realize that they are part of something bigger than themselves.

Our company culture is centred around the values of trust, openness, honesty, love, vulnerability and respect. Only by hiring people that genuinely care about lifting those around them, as well as improving themselves, can we make the impossible possible. We have strong visions and ambitions, but we are in no hurry and we do not take shortcuts. We hate to deliver something sub-standard and to compromise on customer experience and quality. It is the journey that is the goal, not the end result.

Please do not apply if

You want to join a streamlined business operation where you will be given predefined tasks, responsibilities and training. At Easee, roles and seniority are of secondary importance; we are all empowered and expected to get our hands dirty to contribute any way we can in the company’s success; this means getting involved daily in tasks that are beyond our role description, often outside of our comfort zone. And, although we promise you will find endless support and coaching in your efforts, your personal development also has to be initiated by you.

Any questions? Please contact Kady


The Easee Way

People first

We set high goals and ambitions and we don’t take shortcuts. To get there we need highly skilled, empathetic people who thrive seeing others succeed and who want to actively work to become the best versions of themselves.

We live by the mantra ‘people first’ and this is reflected in everything we do and every decision we make. We chose to create an empowering workplace where employees will always feel seen and heard and where they have the freedom to truly be themselves. We judge not on experience, but on potential and often say that we are looking for personality, passion and skillset – in exactly that order!

This is how we play our part in shaping the future of business culture and making the world a better place.

Our values

We use our values to guide our day-to-day operations. This allows us to create a safe environment where we take care of each other and help each other grow.

Our values:

  • Love
  • Openness
  • Respect
  • Trust
  • Vulnerability
  • Honesty
  • Humbleness

Life as a new employee

We will give you the freedom to structure your workday however you like, so you can focus on the tasks that are the most important to you.

You will be part of a team of committed, passionate and talented people who are working together to achieve something big. These people want you to succeed.

We also know how important it is to take care of both mind and body which is why we offer a range of activities including training and meditation to provide breaks and replenishment. After all, it’s not just cars that need to recharge their batteries!

Get to know your Colleagues

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Short about Easee AS

Easee was created in January 2018 by three entrepreneurs with a powerful vision of shaping the power grid of the future while becoming a pioneer for what a modern corporate culture should be. We started by creating the world’s smartest charging robot for electric cars and are now working to offer our customers an entire ecosystem that will give them a seamless experience from A to Z.