Easee France – Easee France

Are you the person who is going to support our customers with technical knowledge and accompany us on this crazy journey and our mission to shape the future of electricity?

Easee, the company behind ‘the world’s smartest Electric Vehicles (EV) charging robot’, is entering France and therefore we’re recruiting for a Technical Advisor who will support our customers with technical knowledge.


What are you going to do?

As a technical specialist you will provide advice, support and training to our customers, both proactively and reactively. You will help solve technical problems and ensure that our customers receive the best possible care. In short: you will be the product expert for Easee in France and will have the following responsibilities:

  • You will diagnose and resolve technical issues remotely using our Easee engineering portal.
  • You will give quick and accurate feedback to our customers (e.g. Installers)
  • You provide our product teams in Norway with relevant feedback on market specific issues and help with product development.
  • You provide (online) product training for our partners and installers.
  • You are account manager of the existing network of installation partners.
  • You assist the installers with technical support and advice.
  • You ensure that all problems are registered and handled in our CRM system.

 

What’s in it for you?

  • A chance to work at the fastest growing Norwegian start-up ever and to be one of the first employees in France
  • The possibility to buy shares via our employee stock purchase plan
  • The chance to grow and be the best version of yourself every day
  • Be part of the best business culture ever (people first)
  • MacBook and iPhone from the company.
  • Great (international) colleagues & team events

 

What do we require?

  • You are a good communicator and enjoy solving problems
  • A degree in Engineering is a plus
  • Relevant experience working within electronics and / or technical support or EV industry.
  • Fluent in French and English
  • You are good at setting priorities and can keep multiple projects in multiple countries running at the same time.
  • You’re based in (or somewhere around) Paris

Not ticking off all the boxes? We are happy to accept your application and would love to hear in your cover letter how you picture yourself and your skills can impact Easee.

 

About Easee

Easee’s vision is to shape the power grid and corporate culture of the future. In 2021, we sold over 250,000 electric car charging robots. Our long-term goal is 5 million units sold by 2025. We want Easee to be the ‘David’ and take on the ‘Goliath’ that is the energy sector. The journey there will be about digitization of old energy infrastructure and it’s sure to be an amazing roller coaster. We’d love to share the experience with you!


Working at Easee

Is a blast. With us, it’s ‘People First’. All employees work actively to become the best version of themselves. We believe this is a recipe for creating a dream workplace with inspired employees who have an inner glow and are looking forward to getting to work. Not because they have to, but because they genuinely want to and because they realize that they are part of something bigger than themselves.

Our company culture is centered around the values of trust, openness, honesty, love, vulnerability, and respect. Only by hiring people that genuinely care about lifting those around them, as well as improving themselves, can we make the impossible possible. We have strong visions and ambitions, but we are in no hurry and we do not take shortcuts. We hate to deliver something sub-standard and to compromise on customer experience and quality. It is the journey that is the goal, not the end result.

 

Recruitment Process

The process is simple: send us your CV (Elon Musk got his into one page, maybe you could too?) and answer two questions, then if we think you have the right profile we’ll start talking to each other. First, you speak with Milou (HR). If she is enthusiastic, you will talk to someone from the global customer excellence department. Still in the running? Then you will meet our New Markets Directors Alicia Talal-Zahr and Stefan Dekker. And before you know it, you’ll be part of our cool company. Easee!

 

Please do not apply if

You want to join a streamlined business operation where you will be given predefined tasks, responsibilities, and training. At Easee, roles and seniority are of secondary importance; we are all empowered and expected to get our hands dirty to contribute in any way we can to the company’s success; this means getting involved daily in tasks that are beyond our role description, often outside of our comfort zone. And, although we promise you will find endless support and coaching in your efforts, your personal development also has to be initiated by you.

Any questions? Please contact Shirley

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The Easee Way

People first

We set high goals and ambitions and we don’t take shortcuts. To get there we need highly skilled, empathetic people who thrive seeing others succeed and who want to actively work to become the best versions of themselves.

We live by the mantra ‘people first’ and this is reflected in everything we do and every decision we make. We chose to create an empowering workplace where employees will always feel seen and heard and where they have the freedom to truly be themselves. We judge not on experience, but on potential and often say that we are looking for personality, passion and skillset – in exactly that order!

This is how we play our part in shaping the future of business culture and making the world a better place.

Our values

We use our values to guide our day-to-day operations. This allows us to create a safe environment where we take care of each other and help each other grow.

Our values:

  • Love
  • Openness
  • Respect
  • Trust
  • Vulnerability
  • Honesty
  • Humbleness

Life as a new employee

We will give you the freedom to structure your workday however you like, so you can focus on the tasks that are the most important to you.

You will be part of a team of committed, passionate and talented people who are working together to achieve something big. These people want you to succeed.

We also know how important it is to take care of both mind and body which is why we offer a range of activities including training and meditation to provide breaks and replenishment. After all, it’s not just cars that need to recharge their batteries!

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Short about Easee AS

Easee was created in January 2018 by three entrepreneurs with a powerful vision of shaping the power grid of the future while becoming a pioneer for what a modern corporate culture should be. We started by creating the world’s smartest charging robot for electric cars and are now working to offer our customers an entire ecosystem that will give them a seamless experience from A to Z.